Our goal is to exceed your expectations with every order. However, due to the perishable nature of our products:
Returns and Exchanges: We do not accept returns or exchanges once an order has been collected or delivered.
Order Cancellations
If you need to cancel your order, a full refund will be issued provided the following notice periods are met:
Themed Cakes and Cupcakes: Requires at least 7 working days’ notice.
Non-Themed Cakes and Cupcakes: Requires at least 5 working days’ notice prior to the scheduled delivery or collection date.
